{"id":11633,"date":"2021-06-23T19:17:13","date_gmt":"2021-06-23T07:17:13","guid":{"rendered":"https:\/\/longviewwines.co.nz\/?page_id=11633"},"modified":"2026-08-06T04:50:14","modified_gmt":"2026-08-05T16:50:14","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.longviewwines.co.nz\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"

CANCELLATION, RETURN AND REPLACEMENT<\/span><\/i><\/a><\/h4><\/div>
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9.1 Subject to clause 8 of this agreement:<\/span><\/p>\n

(a) after we have accepted your order for the products, you may not cancel the order without our consent or in accordance with clause 6.2 of the agreement;<\/span><\/p>\n

(b) we will not consent to cancellation if we have processed documentation in fulfilment of your order;<\/span><\/p>\n

(c) returns for credit will be given at our discretion. The cost of return is your responsibility;<\/span><\/p>\n

(d) we do not provide returns, exchanges or refunds where you have changed your mind or have decided that you no longer want the products for any reason;<\/span><\/p>\n

(e) in the event that we consent to cancellation, we may require you to pay a minimum handling charge of $4.00 exclusive of GST per case or part thereof or a maximum of 15% of the total value of your order.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

WARRANTIES<\/span><\/i><\/a><\/h4><\/div>
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8.1 We represent and warrant to you that:<\/span><\/p>\n

(a) we have the right to sell the products to you;<\/span><\/p>\n

(b) the products are not subject to any undisclosed security or charge;<\/span><\/p>\n

(c) you have the right to undisturbed possession of the products.<\/span><\/p>\n

8.2 We represent and warrant to you that the products:<\/span><\/p>\n

(a) are of acceptable quality having regard to their nature, the price, representations made by us and any statements made on packaging or labels;<\/span><\/p>\n

(b) are reasonably fit for the purpose that we represent.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n

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