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Refund Policy

HomeRefund Policy

CANCELLATION, RETURN AND REPLACEMENT

9.1 Subject to clause 8 of this agreement:

(a) after we have accepted your order for the products, you may not cancel the order without our consent or in accordance with clause 6.2 of the agreement;

(b) we will not consent to cancellation if we have processed documentation in fulfilment of your order;

(c) returns for credit will be given at our discretion. The cost of return is your responsibility;

(d) we do not provide returns, exchanges or refunds where you have changed your mind or have decided that you no longer want the products for any reason;

(e) in the event that we consent to cancellation, we may require you to pay a minimum handling charge of $4.00 exclusive of GST per case or part thereof or a maximum of 15% of the total value of your order.

WARRANTIES

8.1 We represent and warrant to you that:

(a) we have the right to sell the products to you;

(b) the products are not subject to any undisclosed security or charge;

(c) you have the right to undisturbed possession of the products.

8.2 We represent and warrant to you that the products:

(a) are of acceptable quality having regard to their nature, the price, representations made by us and any statements made on packaging or labels;

(b) are reasonably fit for the purpose that we represent.

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